Help & Support Center
Find out how to activate OxiPlus, troubleshoot issues, and learn about our policies.
How to Activate OxiPlus
1. Download OxiPlus on your TV or Android device.
2. Open the app and find your unique MAC Address or Device ID on the activation screen.
3. Go to our website, purchase an Activation Code, and link it to your Device ID.
4. Restart the app to enjoy premium lifetime features.
Refund Policy (Crucial)
We offer a 7-day unlimited free trial so you can thoroughly test OxiPlus on your specific device. Please make sure the app works flawlessly for you before purchasing. Because of this trial period, we do NOT issue refunds under any circumstances once an Activation Code has been purchased.
Troubleshooting & FAQ
Why is my playlist not loading?
Please make sure your content provider's URL is active and entered correctly (check for spelling mistakes or spacing).
Can I transfer my license to another device?
Yes, you can transfer your license to a new Device ID by contacting support with your purchase receipt.